Strategic Support Services

We provide ethical back-office support and student recruitment management for international education institutions.

Back-Office Support for Australian Education Institutions

We provide comprehensive administrative support to streamline operations and ensure compliance, covering:

• Application Management

  • Processing student applications and verifying documents

  • Coordinating and conducting interviews

  • Tracking admission status and generating progress reports

• CRM and Agent Support

  • Data entry and CRM maintenance for admissions and agent activities

  • Training and support for education agents and admissions teams

• Offer Letters & Academic Requests

  • Issuance of various types of offer letters: New, Revised, Deferred, Course Extension, and Reinstated

  • Handling academic and compliance document requests: Enrolment Letters, Holiday Letters, Academic Transcripts

• Compliance and Student Monitoring

  • Recording and managing Intervention Forms

  • Monitoring student attendance and coordinating with trainers

  • Sending compliance-related emails (e.g., Academic Integrity Module, Attendance Warnings)

  • Managing daily attendance rolls and follow-up

• Academic Operations

  • Verifying assessment structures and updating eLearning materials

  • Reviewing unit outlines for compliance

  • Allocating students to timetables and managing enrolments

• Communication and Scheduling

  • Managing correspondence (emails, calls) with students and agents

  • Scheduling orientations, trainings, and meetings with agents and students

RTO and Wisenet System Management

Expert support in managing Meshed RTO Manager and Wisenet systems:

• Admissions and Enrolments

  • Issuing and revising offer letters

  • Tracking Confirmation of Enrolments (CoEs)

  • Managing course enrolments and student records

• Compliance and Data Reporting

  • Uploading and maintaining data for AVETMISS compliance

  • Generating compliance and internal monitoring reports

• Student and Intake Monitoring

  • Monitoring student progress, intake status, and payment schedules

  • Managing agent-linked applications within Wisenet and other RTO systems

With experience in supporting CRICOS-registered RTOs and Higher Education Institutions, EDUBRIDGE ensures smooth integration between agent networks and admissions systems, helping institutions stay compliant, efficient, and focused on growth.

• Development of targeted marketing campaigns for different South Asian markets

• Coordination of school participation in education fairs, webinars, and school visits

• Localized content creation (digital/print)

• Social media marketing and lead generation strategies

Marketing and Recruitment Strategy